Privacy Policy

Last updated Nov 15, 2024

As a service that provides privacy, Software Team Tech understands how important it is for our customers to know in detail the kind of personal information we collect, store, and process. We did our best to make our policy on this issue as simple and understandable as possible, so you could get the necessary facts without needing to go through pages of legal text.

What information about all visitors is collected and stored on our site?

We respect your privacy, and to maximize your confidentiality, we collect a minimal amount of information – only your email in the case of a premium subscription. Email is necessary for the client to use LnxVPN on 10 different devices with just one subscription. We do not request or store your name, IP address, physical address, phone number, or other personal information. Payments are processed through reliable payment gateways that use a secure connection. We do not retain any payment details in our system. Subscription renewals are accomplished by assigning a unique ID to each account.

What information do we collect and store when you register in our VPN service?

We collect as little information as possible to maximize your privacy, only your email is needed. The email is required so that the client can use LnxVPN on 10 different devices using only one subscription. We do not store and collect your name, IP address, physical address, phone number, or other personal information. Payments go through secure payment gateways using a secure connection. We do not store any payment details in our system. The subscription is updated by assigning a unique ID to each account.

What information is recorded while clients are connected to our VPN service?

We keep a non-permanent connection log to address technical issues, including the random generation of names and internal assignment of an IP address (private IP address), which is securely deleted every few hours. We strictly and purposefully do not record any more information to mitigate our legal responsibility. To optimize network connection, information about a specific device, such as OS version, device model, and IP address, is displayed in our system only temporarily, exclusively while you are using it and is neither stored nor transmitted. After closing the application, all the information mentioned above becomes inaccessible to anyone. We do not use files, trackers, or other analytical tools to monitor your usage or behavior. We only use necessary permissions and resources for the uninterrupted and secure operation of LnxVPN. We also do not track your browser activity and do not keep any records. This is simply impossible with our internal interface. All data about the use of the service is anonymous and not tied to your real, public IP address.

Advertising Services

Software Team Tech uses Google ADMob advertising services to deliver ads to users of their free VPN products. These services collect information related to ad delivery, such as:

• Website or app where the ad was delivered: This helps understand where ads are shown and measure their effectiveness.
• Device-specific information: This can include device type, operating system, and other technical details that help optimize ad delivery and display.
• Advertising services may collect information about your visit: This is done using cookies and other tracking technologies, allowing ads to be tailored to your interests when you browse other websites or use other apps.
• Third-party services like Google ADMob: These services may personalize ads based on matched email addresses or other personal information, targeting marketing efforts to existing or potential customers.

You can choose whether to allow data tracking when you first launch our app. A consent window will appear, giving you the option to reject or accept data monitored or filtered.

What happens if you receive a proper notice (for example, DMCA) about copyright infringement for the downloaded material?

Since our customers are anonymous during the use of the service, such notification will be sent to LnxVPN, and our legal department will send an appropriate response. Since we do not store logs (records) of the connection, we cannot link the request to the client’s identity, even if we are legally forced to do this.

How do we act when authorities ask us for information about a client?

Our company is registered in Romania. If we receive a court order from an authorized person whose jurisdiction extends to LnxVPN, our company is obliged to comply with this order. Nevertheless, the company cannot be forced to provide data that it does not possess. When a user registers, we request a minimum of information – only a valid email. If legislation changes to require us to keep records about connections or collect personal data regarding online activity, we will notify our users immediately and take steps to change jurisdiction or close the service. Our service protects those who trust us with their privacy.

Changes to Privacy Policy

The service LnxVPN reserves the right to make changes to the stated rules of the privacy policy at any time. In such cases, we will take all reasonable measures to ensure that such changes are brought to your attention – by publishing all changes prominently on the LnxVPN website for a reasonable period before the new policy takes effect, and by notifying all existing clients via email. We aim to protect your privacy and provide you with an excellent user experience. If you have any questions or comments regarding the stated rules, please feel free to contact us at support@lnxvpn.com.